Friday 26 September 2008

Making peace down under

We recently went to Australia to see an old friend Sean.

It's not a pleasant flight but here's a tip. If you go into the chemist at Bangkok Airport and say 'do you have anything to help me sleep' then your next clear memory will be the stewardess shaking you awake as the cleaners try to steal your iPod.

So what is Pareto Fundraising all about? When Sean's not busy staying at my house and poaching staff, what is he up to?

Building a reputation of being a world-class fundraising agency that produces 'data led creative' we're told. Focusing on impact and integrity. Yep. Sounds good. But isn't that what we all claim to do? Solid RFV, focus on the Pareto Principle. Surely this is just old fashioned DM?

Well maybe. But maybe the science of our trade has become somewhat neglected and a little unloved over here. Confined to the dark, damp corners. Maybe, just maybe, we should all get back inside the box and build our plans off the back of some sensible and sadly sometimes highly complex data modelling.

Benchmarking models have failed to captivate the sector and get universal buy in but when you see the consequences of sharing you get to see how the (not so) backwater markets are rapidly catching up.

All this cleverness costs money. But so what if the net returns are so great? Wouldn't you be happy to pay a bit extra to be pretty darned sure what a new recruit will be worth over four years? Or how to boost your income AND annoy fewer donors with mailings they are statistically almost certain not to respond to?

The UK is different, of course. DM fundraising is more evolved, the market is more competitive and the 300% increases that Pareto have scored with some clients might be harder to replicate.

But it doesn't take 300% to make your programme look a whole lot better...

It was a great week. I made peace with an old friend, met some clever minds and learnt a few things to.

Thanks Sean (and Jan and Paul). You're right to be proud. See you again soon.

Tim


1 comment:

Jan Chisholm said...

Thanks for the kind words, lads. It was good to have you with us in sunny Brisvegas. Not entirely sure how I feel about my life's work being referred to as the "dark, damp corners" of the fundraising trade. But when I see the impact our clients are having as a result of their data led fundraising success, I guess I can live with being slightly out of vogue. But you are absolutely right - haven't we all been to parties where the most interesting things are going on in the corners and not the middle of the room?